Terms of Service

1. Acceptance

By installing, accessing, or using Central Keramik, you agree to these Terms of Service and the Privacy Policy. If you use the service for a business, you confirm that you have authority to accept these terms for that business. If you do not agree, do not use the service.

2. The service

Central Keramik is an offline-first Android application for point of sale, inventory, purchasing, quotations, customer and supplier accounts, payments, expenses, deliveries, documents, reporting, staff workflows, backups, and restoration. Optional Firebase and Google Drive connections provide account discovery, asynchronous recovery copies, file synchronization, and a read-only owner dashboard. The tablet’s local SQLite database is the operational authority; the dashboard does not create or modify business transactions.

3. Accounts, access, and device security

• You must provide accurate account and store information and keep it current.
• You are responsible for owner PINs, Google accounts, staff access, tablet unlock credentials, and all activity performed by authorized users.
• Use an Android device protected by a PIN or password and device encryption, keep the operating system supported, and promptly remove access for former staff.
• Notify us at ckeramik11@gmail.com if you reasonably suspect unauthorized access.

4. Owner responsibilities

You are responsible for:

• the accuracy and lawfulness of products, prices, stock, customer, supplier, employee, transaction, tax, and document data;
• obtaining any notices, consents, or permissions required before entering another person’s information or uploading files;
• configuring units, conversions, taxes, invoice details, staff roles, printers, and integrations correctly;
• reviewing completed sales, returns, debts, stock movements, daily closings, exports, and reports before relying on them; and
• maintaining and testing recoverable backups and complying with record-retention obligations.

5. Backups, synchronization, and recovery

Backup, Drive upload, Firestore synchronization, and dashboard updates are asynchronous and may be delayed by connectivity, storage, authentication, permissions, device shutdown, third-party outages, or incomplete configuration. A “connected” or “uploaded” indicator is not a substitute for verifying a complete restore point. Before resetting, replacing, or clearing a device, you must confirm that a current backup is complete, remotely available, and restorable. Keep independent copies when business continuity requires them.

6. Financial, inventory, and tax notice

Calculations, estimates, reports, tax fields, debt balances, stock values, and document exports are operational tools based on the information and configuration supplied by you. They are not legal, accounting, tax, engineering, or financial advice. You must verify applicable Indonesian tax, invoice, Coretax, employment, consumer, and recordkeeping requirements with qualified professionals before filing or relying on generated output.

7. Google and other third-party services

Optional features rely on Google Sign-In, Firebase, Google Drive, Netlify, Android, and device or printer providers. Your use of those services is also governed by their terms. We do not control their availability, account decisions, quotas, permission changes, or outages. You authorize Central Keramik to perform the user-facing actions you select within the permissions granted to it.

8. Acceptable use

You must not:

• use the service unlawfully, fraudulently, or to infringe another person’s rights;
• attempt to bypass store authorization, access another store, probe security controls, or introduce malware;
• reverse engineer or redistribute the service except where applicable law expressly permits it;
• upload content you do not have the right to store or share; or
• use the service in a way that disrupts its operation or a third-party provider.

9. Ownership and license

You retain rights in your business data and files. Subject to these terms, Central Keramik grants you a limited, non-exclusive, non-transferable right to use the application and dashboard for your authorized store operations. The software, design, branding, and documentation remain protected by applicable intellectual-property laws. You grant us only the limited permission needed to process your data to operate, secure, support, back up, synchronize, and restore the service as described in the Privacy Policy.

10. Availability and changes

We may maintain, improve, add, deprecate, or remove features and may require application updates for security, compatibility, or data integrity. We aim for reliable operation but do not promise uninterrupted or error-free service. Planned or emergency maintenance and third-party failures may temporarily limit cloud or dashboard features without preventing offline tablet use where technically possible.

11. Disclaimers and limitation of liability

To the extent permitted by applicable law, the service is provided “as is” and “as available” without warranties that all defects, connectivity failures, configuration errors, or third-party interruptions will be prevented. To the extent permitted by law, Central Keramik is not liable for indirect, incidental, special, consequential, or lost- profit damages arising from use of the service. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded or limited.

12. Suspension and termination

You may stop using the service, disconnect Google access, and request deletion as described in the Privacy Policy. We may suspend access when reasonably necessary to address security, unlawful activity, material breach, or risk to another store or provider. Before ending use, export required records and verify your backups. Termination does not erase obligations or records that must be retained by law.

13. Governing law and disputes

These terms are governed by the laws of Indonesia, without limiting mandatory rights that apply to you. Before starting formal proceedings, the parties will attempt in good faith to resolve a dispute through written notice and discussion. Courts with lawful jurisdiction in Indonesia may hear unresolved disputes.

14. Changes and contact

We may update these terms to reflect product, provider, security, or legal changes. The effective date will appear on this page. Continued use after an update takes effect means you accept the revised terms where permitted by law. Questions may be sent to ckeramik11@gmail.com.